Privacy Policy
 

Last updated: August 2026
 

The Soft Return by Lyndsay Ezard (“we,” “us,” or “our”) is committed to respecting and protecting your privacy.
 

This Privacy Policy explains what information we collect, how we collect it, why we collect it, and how your information is used and protected when you visit our website or purchase our offerings.
 

By accessing or using this website, you agree to the practices described in this Privacy Policy.
 

Information We Collect
 

We may collect personal and non-personal information when you interact with our website.
 

Personal Information
 

Personal information may include:

• Your name

• Email address

• Contact information you choose to provide

• Information submitted through contact forms or communications

• Payment information required to complete a purchase
   

Payment information is processed securely through third-party payment providers and is not stored directly by The Soft Return.
 

Non-Personal Information
 

When you visit our website, certain information may be collected automatically, including:
 

• IP address

• Browser type

• Device information

• Website usage information

• Cookies and analytics data
   

This information helps us understand how visitors use our website and improve the experience.
 

How We Collect Information
 

We collect information in the following ways:
 

Directly from you, when you:
 

• Purchase a product or offering

• Contact us

• Submit information through forms

• Subscribe to communications (if applicable)
   

Automatically, through website technologies such as cookies, analytics tools, and similar technologies.
 

How We Use Your Information
 

We may use your information to:
 

• Process purchases and provide access to digital products

• Respond to questions or requests

• Provide customer support

• Communicate updates, information, or offerings you may be interested in

• Improve website functionality and user experience

• Meet legal and business obligations
   

We will only use your information for purposes that are consistent with this Privacy Policy.
 

Third-Party Services
 

The Soft Return uses trusted third-party providers to operate our website and process transactions.
 

These may include:
 

• Wix, which provides website hosting and website services

• Payment processors, such as Stripe or other payment providers used through Wix, to securely process transactions

• Analytics and website tools that help us understand website usage
   

These third-party providers have their own privacy policies governing how they collect and use information.
 

How We Protect Your Information
 

We take reasonable steps to protect your personal information and maintain appropriate safeguards to prevent unauthorized access, use, or disclosure.
 

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

Email Communications
 

If you choose to provide your email address, we may use it to communicate with you about purchases, updates, resources, or future offerings.
 

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in those emails.
 

Information From Minors
 

The Soft Return website and offerings are not intended for individuals under the age of 18.
 

We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor, we will take reasonable steps to remove it.
 

Updates to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.
 

Any updates will be posted on this page with the revised effective date.
 

We encourage you to review this Privacy Policy periodically.
 

Contact Information
 

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Lyndsay Ezard
lyndsay.ezard@gmail.com